In transport the money leaks between the phone call and the job sheet. The quote is worked out from memory, the job is dictated over the phone, and the delivery note gets retyped in the evening. All three of those can run themselves.
In a haulage company AI pays off first on two things: pricing a route and processing paperwork. A quote comes out of your rate table, distance and load type in seconds instead of waiting for whoever knows the tariff, and delivery notes, consignment notes and supplier invoices are read from a photo and written into your records, so nothing gets retyped at night. The third is dispatch — instead of a call, the driver gets the job on their phone and returns a signature and a photo from the site.
ProblemAn enquiry comes in and the price waits until someone who knows the distance and the tariff is free.
SolutionFrom the route, the load type and your tariff the price comes out immediately, with the margin you set. Anything unusual goes to you for approval instead of being guessed.
DeliveredQuote calculator on your rate card, plus a PDF quote by email.
ProblemThe dispatcher calls the driver, the driver writes on paper, the paper gets lost or misread.
SolutionThe driver gets the job on their phone with address, contact and load, and returns confirmation, a signature and a photo from the spot.
DeliveredDriver view in the browser, no install, works offline.
ProblemDelivery notes, consignment notes and supplier invoices get retyped by hand, in the evening, with errors.
SolutionA photo of the document is read and fills the fields — number, date, amount, customer. You only confirm what the system flags as uncertain.
DeliveredDocument inbox with a review step before anything is posted.
ProblemYou know the monthly turnover. You do not know which vehicle and which route are carrying the loss.
SolutionFuel, tolls, servicing and driver hours attach to a specific trip, so margin shows per route rather than only per month.
DeliveredReports per vehicle, driver and route, with spreadsheet export.
ProblemRegistration, tachograph, ADR, medicals, service intervals — a missed date is a fine or a standstill.
SolutionEvery deadline in one place, with advance warning and a named owner.
DeliveredDeadline register with email reminders.
ProblemAn enquiry lands at night, the reply goes out in the morning, the job goes to whoever answered first.
SolutionThe enquiry is qualified immediately — route, load, deadline, contact — and gets either an indicative answer or a request for the missing detail.
DeliveredEnquiry form with an automatic reply and a record created.
For a haulier the largest invisible cost is an hour and a half a day spent retyping. That is not work that needs judgement, it is work that needs accuracy — and at 9pm a machine is more accurate than a person. That is why in transport you almost always start with documents, not with a chatbot.
We follow one job from enquiry to payment and find where it stalls.
In transport that is usually quoting or document handling — whatever happens every day.
Built on your tariffs and your document formats, not on a generic template.
The system and the old way run side by side until accuracy is compared on real documents.
Once paperwork runs itself, driver dispatch and per-vehicle reporting follow.
Sales and operations system for a haulage company — enquiries, quotes and records in one place.
No. Accounting stays where it is — this feeds it clean, already-read data instead of a pile of paper at month end.
It depends on photo quality and how consistent the forms are. That is why anything below the confidence threshold goes to a person — the system does not post what it is unsure about.
The driver view is one screen with three buttons and opens from a link, with no account and no install. If it demands more than that, it is badly built.
Yes, if your provider gives access to the data. Distance and time are then pulled in rather than entered.