Booking without a phone call
ProblemA client calls mid-treatment. You do not pick up, they book with whoever does.
SolutionBooking from your site and from Instagram or WhatsApp, on the real calendar — clients only see slots genuinely free for that service and that staff member.
DeliveredBooking page, admin calendar and duration rules per service.
Reminders and confirmations
ProblemA no-show with no warning. The slot is empty and there is a waiting list.
SolutionAutomatic message 24h and 2h before, with a button to confirm or cancel. A cancelled slot goes straight to the next person waiting.
DeliveredMessage templates, send schedule and a waiting list in the admin.
Answers after hours
ProblemThe same questions every day: how long does it take, what does it cost, is it safe after colouring, anything free on Saturday.
SolutionAn assistant trained on your price list and your aftercare instructions replies immediately, and forwards anything it does not know instead of inventing it.
DeliveredChat on the site and in messages, with a question base you edit yourself.
Client record
ProblemWhat was done last time, which colour, which needle, what they are allergic to — in a notebook or in your head.
SolutionTreatment history attached to the client, with before and after photos and a note that surfaces the moment the appointment opens.
DeliveredClient records with history, notes and search.
Bringing a client back on time
ProblemSomeone who came every six weeks simply stops, and nobody notices.
SolutionThe system tracks each client's rhythm and flags anyone running late — one message, not a campaign.
DeliveredA win-back list with suggested slots.
Content for social
ProblemA post has to go out, and after ten hours on your feet nobody writes captions.
SolutionFrom a treatment photo you get a caption, hashtags and a suggested posting time — you only approve.
DeliveredCaption tool tuned to your tone and your services.