An enquiry about a flat arrives through three channels, a salesperson answers the same question for the tenth time, and the availability sheet trails reality by one reserved unit.
For a developer selling new-build flats, AI works at the entrance to the sales process: it qualifies an enquiry before it reaches a salesperson, answers questions about layouts, floor area, completion dates and payment terms from your own data, books a viewing, and keeps availability consistent between the website and the internal record. Adspire builds this as one system over a unit register and an enquiry log, so the salesperson starts a prepared conversation instead of a raw contact.
ProblemA salesperson spends the day on enquiries asking for a layout that does not exist or a budget the scheme never met.
SolutionThe enquiry passes through a short set of questions about layout, budget and move-in date, so it reaches the salesperson sorted and with context.
DeliveredA form and assistant that qualify and route the enquiry, logged in one place.
ProblemThe same questions about floor area, aspect, parking and completion date repeat daily, often in the evening.
SolutionAn assistant answers from your unit register and the official build schedule, and hands anything that needs negotiating to a salesperson.
DeliveredAn assistant wired to the scheme's data, with a clear limit on what it will not answer alone.
ProblemViewing times are agreed in messages, so two buyers turn up at once or the salesperson travels without a confirmation.
SolutionThe buyer picks an open viewing slot by scheme and salesperson, with a confirmation and a reminder before the visit.
DeliveredA viewing calendar per scheme, with confirmation and reminder.
ProblemThe website shows a flat that was reserved yesterday, so a buyer arrives for something that no longer exists.
SolutionThe unit register is the single source of truth; a status changes in one place and flows from there to the website and the offer.
DeliveredA unit register with statuses, and a website view fed from it.
Not on price. On the time between an enquiry and a real conversation, and on data that differs depending on who you ask — the salesperson, the website or the spreadsheet.
Negotiation, trust and everything that decides the purchase of a home. What gets automated is the preparation — so the salesperson walks in knowing what the buyer wants and what they have already asked.
We follow what happens between an enquiry arriving and the first real conversation, and where the time disappears.
A single source of truth for units and statuses comes first, because without it every later automation spreads a wrong number faster.
Then an intake with short qualification and a log, so the salesperson receives a prepared contact.
Finally an assistant for repeating questions and a viewing calendar with confirmation and reminder.
Not for buying a home. It answers factual questions — layouts, floor areas, dates, payment terms — and prepares the conversation. Negotiation and trust stay with the salesperson, because nobody buys a flat from an assistant.
From your unit register, which is the single source of truth. If no such register exists, that is the first step — an assistant over a wrong spreadsheet only spreads the wrong number faster.
It does, with the difference that an agency handles someone else's stock and several sources. The logic is the same: one source of truth, a qualified enquiry and a booked viewing.
Yes, when the site is fed from the register. A status changes in one place and travels from there, so no flat is free on the site and reserved in the sheet.